Privacy Policy

Welcome to Pizza Inn. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website food-innpizza.click, place an order, or interact with our services in any way. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

This Privacy Policy applies to all personal data collected through our website food-innpizza.click, our online ordering platform, in-store interactions, email communications, and any related services, sales, marketing, or events (collectively referred to as the "Services").

We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information. By continuing to use our Services, you acknowledge that you have read and understood this Privacy Policy.

1. About Us

Pizza Inn is a food service business operating in the United States. We provide pizza and related food products through our website, online ordering systems, and physical location(s). Your privacy is important to us, and we take seriously our responsibility to handle your personal data with care, transparency, and in compliance with applicable United States privacy laws.

2. Legal Framework

Pizza Inn operates in the United States and complies with applicable federal and state privacy laws, including but not limited to:

• The California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) — for California residents
• The Federal Trade Commission Act (FTC Act) — governing unfair or deceptive practices in commerce, including data privacy
• The Children's Online Privacy Protection Act (COPPA) — governing the online collection of information from children under 13
• The CAN-SPAM Act — governing commercial email communications
• The Electronic Communications Privacy Act (ECPA)
• Any other applicable state or federal laws governing privacy and data protection

If you are a California resident, you have additional rights under the CCPA/CPRA. Please refer to Section 11 of this Privacy Policy for a detailed explanation of your California-specific rights.

3. Information We Collect

We collect information about you in several ways: directly from you when you provide it to us, automatically through your use of our Services, and occasionally from third-party sources. The types of information we collect include:

3.1 Personal Information You Provide to Us

When you interact with Pizza Inn — whether by creating an account, placing an order, contacting customer support, or subscribing to our communications — you may voluntarily provide us with personal information, including:

• Identity Data: Full name, username or screen name
• Contact Data: Email address, telephone number, home or delivery address, billing address
• Order Data: Food items ordered, order history, dietary preferences, special instructions
• Payment Data: Credit or debit card numbers, billing information (note: full payment card data is processed by our secure third-party payment processors and is not stored by us directly)
• Account Credentials: Username, password (stored in encrypted form)
• Communications Data: Any messages, feedback, reviews, or complaints you send us
• Marketing Preferences: Your preferences for receiving marketing communications from us

3.2 Information Collected Automatically

When you visit our website food-innpizza.click, we automatically collect certain technical information, including:

• Usage Data: Pages visited, time spent on pages, links clicked, items viewed, cart activity, order flow navigation
• Device Data: IP address, browser type and version, operating system, device type (mobile, tablet, desktop), screen resolution
• Location Data: General geographic location inferred from your IP address; precise location if you grant permission through your device
• Log Data: Server logs, error logs, access times, referring URLs
• Cookie and Tracking Data: Information collected through cookies, web beacons, pixel tags, and similar tracking technologies (see Section 8 for details)

3.3 Information From Third-Party Sources

We may receive information about you from third parties, such as:

• Third-party food delivery platforms or aggregator services that process orders on our behalf
• Social media platforms, if you choose to connect your account or interact with our content
• Payment processors and fraud prevention services
• Analytics providers that help us understand how users interact with our website
• Marketing partners who may share data in accordance with their own privacy policies

4. How We Use Your Information

Pizza Inn uses the personal information we collect for the following purposes:

4.1 To Provide and Fulfill Our Services

• Process and fulfill your food orders, including payment processing and delivery coordination
• Create and manage your account on our website
• Send you order confirmations, receipts, delivery updates, and related transaction communications
• Provide customer support and respond to your inquiries or complaints
• Facilitate loyalty programs or reward schemes, if applicable

4.2 To Improve and Optimize Our Services

• Analyze usage patterns to improve website functionality and user experience
• Conduct internal research and analytics to better understand customer preferences
• Test new features, menu items, promotions, and service enhancements
• Monitor and fix technical problems, bugs, and security vulnerabilities

4.3 For Marketing and Communications

• Send you promotional emails, special offers, discounts, and newsletters (with your consent where required)
• Display targeted advertising on our website and third-party platforms based on your preferences and behavior
• Notify you of new menu items, seasonal offerings, or upcoming events
• Conduct surveys and gather feedback to improve our products and services

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email we send, or by contacting us at [email protected]. Please note that even if you opt out of marketing communications, you will still receive transactional messages related to your orders and account.

4.4 For Legal and Security Purposes

• Comply with applicable laws, regulations, and legal obligations
• Detect and prevent fraud, unauthorized access, and other illegal activities
• Enforce our Terms of Service and other applicable agreements
• Protect the rights, property, and safety of Pizza Inn, our customers, and the public
• Respond to lawful requests from law enforcement or government authorities

5. How We Share Your Information

Pizza Inn does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your information in the following circumstances:

5.1 Service Providers and Business Partners

We engage trusted third-party companies and individuals to perform functions and provide services on our behalf. These service providers are given access to your personal information only to the extent necessary to perform their services and are contractually obligated to maintain the confidentiality and security of your data. Our service providers include:

• Payment Processors: Companies that securely handle credit/debit card transactions (e.g., Stripe, Square, PayPal)
• Delivery Partners: Third-party delivery services or drivers who fulfill your food orders
• Cloud Hosting Providers: Platforms that host our website and store data securely
• Email and Communication Services: Platforms used to send transactional and marketing emails
• Analytics Providers: Services such as Google Analytics that help us understand website traffic and user behavior
• Customer Support Tools: Software platforms used to manage customer inquiries and complaints
• Fraud Prevention Services: Companies that help us detect and prevent fraudulent transactions

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in response to valid legal requests, including:

• Subpoenas, court orders, or legal processes served on us
• Requests from government authorities, regulatory agencies, or law enforcement
• Situations where disclosure is necessary to protect national security or public safety
• Situations where we believe disclosure is necessary to prevent fraud or protect the rights and safety of any person

5.3 Business Transfers

In the event of a merger, acquisition, sale of assets, reorganization, or bankruptcy involving Pizza Inn, your personal information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any such change in ownership and any choices you may have regarding your personal information.

5.4 With Your Consent

We may share your information with other third parties when you have given us your explicit consent to do so.

5.5 Aggregated and De-identified Data

We may share aggregated or de-identified information — which cannot reasonably be used to identify you — with third parties for research, marketing, analytics, and other purposes.

6. Data Security

Pizza Inn takes the security of your personal information seriously. We implement a variety of administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

6.1 Security Measures We Employ

• Encryption: All data transmitted between your browser and our website is protected using Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption (HTTPS)
• Password Protection: Account passwords are stored using industry-standard hashing algorithms; we never store passwords in plain text
• Access Controls: Access to personal data within our organization is limited to employees and contractors who need it to perform their job functions
• Payment Security: Payment card data is processed by PCI-DSS compliant payment processors; we do not store full payment card numbers on our servers
• Regular Security Assessments: We conduct periodic reviews of our security practices and update them as needed
• Firewall and Intrusion Detection: Our systems are protected by firewalls and security monitoring tools

6.2 Data Breach Response

In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users and relevant authorities as required by applicable law, including the FTC guidelines and any applicable state breach notification laws. We will take prompt steps to mitigate the breach and prevent recurrence.

7. Data Retention

Pizza Inn retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Our general data retention periods are as follows:

When your personal data is no longer needed, we will securely delete or anonymize it in accordance with our data disposal procedures.

8. Cookies and Tracking Technologies

Our website food-innpizza.click uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and advertisements. A cookie is a small text file placed on your device when you visit a website.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly (e.g., shopping cart, login sessions). These cannot be disabled.
• Functional Cookies: Remember your preferences and settings (e.g., language, location, saved addresses)
• Analytics Cookies: Track website usage and visitor behavior to help us improve our Services (e.g., Google Analytics)
• Marketing and Advertising Cookies: Track your activity across websites to deliver relevant targeted advertisements

8.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our website and your ability to use certain features such as the online ordering system.

For more detailed information about the cookies we use, how we use them, and how to manage your preferences, please refer to our Cookie Policy available on our website.

8.3 Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that signals websites to not track your online activities. Our website currently does not respond to DNT signals. However, you may manage your tracking preferences through browser settings or our cookie consent tools.

9. Your Privacy Rights

Depending on your location, you may have certain rights with respect to your personal information. Pizza Inn respects and honors these rights to the fullest extent required by law.

9.1 General Rights Available to All Users

• Right to Access: You have the right to request a copy of the personal information we hold about you
• Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information
• Right to Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions
• Right to Opt-Out of Marketing: You may opt out of receiving marketing communications at any time
• Right to Data Portability: You may request a copy of your data in a structured, machine-readable format

9.2 How to Exercise Your Rights

To exercise any of your privacy rights, please contact us using the information below. We will respond to your request within 30 days. In some cases, we may need to verify your identity before processing your request.

• Email: [email protected]
• Website: food-innpizza.click

We will not discriminate against you for exercising any of your privacy rights. You will not be denied products or services, charged different prices, or provided a different level of service for exercising your rights.

10. California Residents — CCPA/CPRA Rights

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), effective January 1, 2023.

10.1 Your California Privacy Rights

• Right to Know: You have the right to know what personal information we collect, use, disclose, and sell about you
• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions
• Right to Correct: You have the right to request correction of inaccurate personal information
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to what is necessary to provide our services
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA/CPRA rights
• Right to Data Portability: You have the right to receive your personal information in a portable format

10.2 Categories of Personal Information Collected

Under the CCPA/CPRA, we have collected the following categories of personal information in the past 12 months:

• Identifiers (name, email address, phone number, IP address)
• Commercial information (order history, purchasing records)
• Internet or electronic network activity (browsing history on our site, interaction with ads)
• Geolocation data (delivery address, approximate location)
• Inferences drawn from the above to create a profile about your preferences

10.3 Submitting a CCPA/CPRA Request

California residents may submit a verifiable consumer request by contacting us at:

• Email: [email protected]

We will verify your identity using the information you provided to us during registration or ordering. We will respond to verifiable consumer requests within 45 days, with a possible extension of an additional 45 days when reasonably necessary.

10.4 Authorized Agent

California residents may designate an authorized agent to make requests on their behalf. The authorized agent must provide written proof of their authorization, and we may still require you to verify your identity directly with us.

11. Children's Privacy

Pizza Inn's website and online ordering services are intended for use by adults who are 18 years of age or older. We do not knowingly solicit data from, or market to, children under 18. In accordance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under the age of 13.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. If we discover that we have collected personal information from a child under 13, we will take prompt steps to delete that information from our systems.

By using our Services, you represent and warrant that you are at least 18 years of age. If you are between 13 and 17 years of age, you may only use our Services under the direct supervision and with the consent of a parent or guardian.

12. International Data Transfers

Pizza Inn is based in the United States and your personal information is primarily collected, processed, and stored within the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

The data protection laws in the United States and other countries may differ from the laws of your country of residence. By using our Services and providing your personal information, you consent to the transfer, storage, and processing of your information in the United States and other countries in accordance with this Privacy Policy.

We take appropriate steps to ensure that transfers of personal information are conducted in accordance with applicable law and that your information remains protected to the standard described in this Privacy Policy, regardless of where it is processed.

13. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, delivery partner portals, or other external services. This Privacy Policy does not apply to those third-party websites, and we are not responsible for the privacy practices or content of those sites.

We encourage you to review the privacy policies of any third-party websites you visit, as their data practices may differ significantly from ours. The inclusion of a link on our website does not constitute an endorsement of the linked website's privacy practices.

Third-party services we commonly integrate with may include:

• Google Analytics (analytics and tracking)
• Google Maps (location and address services)
• Facebook / Meta Pixel (advertising and retargeting)
• Payment processors (Stripe, PayPal, Square)
• Third-party food delivery platforms

14. Social Media Features

Our website may include social media features, such as the Facebook Like button, Instagram links, Twitter/X share buttons, and similar widgets. These features may collect your IP address and the page you are visiting, and may set a cookie to enable them to function properly. Your interactions with these features are governed by the privacy policies of the respective social media companies, not by this Privacy Policy.

15. Email Communications and CAN-SPAM Compliance

Pizza Inn complies with the CAN-SPAM Act in all commercial email communications. Specifically:

• We will not use false or misleading subject lines or email headers
• We will identify commercial emails as advertisements where required
• All marketing emails will include a clear and functioning opt-out mechanism
• We will honor opt-out requests within 10 business days
• We will not use purchased email lists in a manner that violates CAN-SPAM

To unsubscribe from our marketing emails, click the "Unsubscribe" link at the bottom of any marketing email you receive from us, or contact us at [email protected].

16. How to File a Complaint

If you believe that Pizza Inn has violated your privacy rights or has not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to first contact us directly so that we can address your concerns.

16.1 Contact Us First

Please reach out to our privacy team at:

• Email: [email protected]
• Website: food-innpizza.click

We will investigate your complaint and respond within 30 days of receipt.

16.2 Filing a Complaint with Regulatory Authorities

If you are not satisfied with our response, or if you believe we are processing your data unlawfully, you have the right to file a complaint with the appropriate regulatory authority:

• Federal Trade Commission (FTC): The FTC handles complaints about unfair or deceptive business practices, including privacy violations. Visit: www.ftc.gov/complaint or call 1-877-382-4357
• California Privacy Protection Agency (CPPA): California residents may file complaints with the California Privacy Protection Agency. Visit: cppa.ca.gov
• State Attorney General: Residents of other states may contact their State Attorney General's office regarding privacy violations

17. Changes to This Privacy Policy

Pizza Inn reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or operational needs. When we make material changes, we will:

• Update the "Last Updated" date at the top of this Privacy Policy
• Post a prominent notice on our website homepage or login page
• Send an email notification to registered users (where required by law)

We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your information. Your continued use of our Services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

If you do not agree with the changes, you must discontinue your use of our Services and may request deletion of your account and associated data by contacting us at [email protected].

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. Our privacy team is available to assist you.

We are committed to resolving privacy concerns promptly and transparently. When you contact us about a privacy matter, please provide:

• Your full name and email address associated with your account
• A clear description of your request or concern
• Any relevant order numbers or account details to help us locate your records

This Privacy Policy was last reviewed and updated on June 9, 2026. This document was prepared for Pizza Inn operating at food-innpizza.click in the United States. All rights reserved © 2026 Pizza Inn.